TeamViewer QuickSupport
Download TeamViewer QuickSupport, then provide the session ID and temporary password to your technician.
Open TeamViewer Download Choose TeamViewer QuickSupport when the download page opens.
Client Support
Remote Support
Use only the support tool requested by your E-Z Computer Solutions technician.
Before you begin
Call us at (973) 288-2766 ext. 5000 and confirm which support option to use.
Protect yourself from support scams
Only start a session after speaking with our team. E-Z Computer Solutions will never ask for gift cards, cryptocurrency, online-banking passwords, or one-time MFA codes.
GoToAssist / GoTo Resolve
Open the customer support page and enter the support key provided by your technician.
Enter Support Key Do not accept a session unless you are currently speaking with our team.NinjaOne Remote Support
Your technician will send you a secure, session-specific NinjaOne or NinjaRemote link.
Request a Support Link Use only the unique link sent directly by E-Z Computer Solutions.
What to expect
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A simple, secure support process.
Contact our team
Call or email us and briefly describe the problem.
Use the requested tool
Your technician will tell you which option above to open.
Approve the session
You remain in control and can end the remote session at any time.
Need help getting connected?
Speak with our support team.
We will guide you through the correct remote-support option.